Cindy Kitchener 211 James Street Gravenhurst, ON P1P 1J7 (705) 687-4859 scatterpaint@bellnet.ca http://www.scatterpaint.com http://www.thehomebasedpages.com http://www.enterprisingwomen.org SUMMARY OF EXPERIENCE · Small Business Management o Owner/operator of four businesses: Dust Busters 2, E & R Tackle & Bait, Now Art Graphic Design, and currently: Scatterpaint Graphics o Responsible for all administration, designing, sales, marketing, human resources and accounting o Managed an office supply store & gift/book store · Diverse Marketing Experience o Internet, website, seminar presentations, trade shows, graphic design o Marketing and selling of “The Home-Based Pages Directory” and website o Made presentations to new entrepreneurs with the federal government’s Self Employment Benefits program on marketing and marketing materials o Five years website design and development · Activity and Event Organization o Scheduling of staff and workshops as either the owner or manager of a business o Scheduling of speakers, workshops and tours for students (youth & adults) as Department Head for Panda Computer Training o Monthly events and special event organization for women’s group “Women Aglow” o Marketing, promoting and co-organizing of the “Enterprising Women” event for 2005 o Children & youth event organization – various venues · Human Resources Experience o All human resources functions as a business owner and business manager o Supervision of volunteers as president of a women’s group o All human resources functions as a department head in an academic setting · Customer Service Excellence o 21 years of putting into practise excellent customer service skills and raising the bar with each passing year · Leadership & Program Management o Administrated, led and promoted a women’s group of 60 o Department Head of Graphic Design at Panda Computer Training o Various youth group and event organization activities · Instruction & Mentorship o Five years instructing computer graphics, desktop publishing, and Microsoft Office software at Panda Computer Training and Thompson Valley University o The past three years instructing courses on Photoshop, Publisher, Power Point and graphic design at Georgian College, Muskoka Campus o Four years conducting individual and small group tutoring for SEB and Scatterpaint clients o Designing and preparation of curriculum for all computer and graphic design courses SUMMARY OF SKILLS Miscellaneous Skills: Strong organizational skills Good critical thinking and researching skills Communication and customer service skills Great prioritizing skills Desktop publishing, typography, layout & design, and pre-press formatting skills Curriculum designing, preparation, grading, and reporting Marketing, advertising and promotion skills Clerical skills, including: faxing, filing, photocopying, record keeping Experience with office equipment, including but not limited to: computer, fax, photocopier, phones Receptionist skills, including: appointment booking & scheduling and customer service All manner of customer sales and service, processing money, cheques & credit cards Computer Software: MS Word (Word Processing), MS Excel (Spreadsheet), MS Access (Data Base), MS Outlook, MS Power Point 97, Internet Brower, Windows, MS Works, Corel Word Perfect, QuarkXpress, Adobe Photoshop, Corel Draw, Adobe Page Maker, MS Publisher, Adobe Illustrator, Adobe Golive. Computer: Proficient in both PC and Mac platforms Capable in all forms of desktop publishing Experienced in web design and maintenance Capable in scanning and file size management Competent with Internet and email EDUCATION Panda Promotions, Private Post Secondary Computer Training School, Kamloops, BC. Certificates in: Adobe Photoshop, QuarkXpress, Adobe Illustrator, Adobe PageMaker, Windows, and Corel Draw, MS Power Point Granton Institute of Technology, Post Secondary studies, Toronto, Ontario Certificates in: Colour Theory, Realistic Drawing, Art Techniques, Part 1, Art Techniques, Part 2 Desktop Publishing, Cartooning, Graphic Design I.L.C. - Art Design, English, Career Planning (Certificate) Parry Sound High, Parry Sound, Ontario - Grade 12 OTHER STUDIES Attended courses in: Marketing - Parry Sound BDC Phone Smart – Raymond’s Business for Business (networking) - BDC Oil Painting - Creative Hands by Donna Houston Effective Communication - KAB Consultancy and Training. www.kab-ltd.com SEB training in: Marketing, Legal, Insurance, Tradeshow Preparation, Time Management, Scheduling, Financial Record Keeping, PST/GST, How to run a Successful Business, How to Prepare a Business Plan, and many other aspects of business. www.ymca-employment-services.ca/seb_home.htm EXPERIENCE June 2006 - present --- Graphic Artist, RED ROCKET GRAPHICS, Bracebridge, Ontario www.redrocketgraphics.com Oct. 2003 - Feb. 2007 --- Graphic Design Software Instructor, GEORGIAN COLLEGE, Muskoka Campus, Bracebridge, Ontario. Oct. 2002 - present --- Owner/Designer, SCATTERPAINT GRAPHICS, Bracebridge, Ontario www.scatterpaint.com Nov. 1997 - Feb. 2002 --- Computer Software Instructor and Department Head, PANDA COMPUTER TRAINING (formerly - Panda Promotions), Kamloops, B.C., www.pandact.com August 1999 - Oct. 1999 --- Typesetter, TOMPSON VALLEY PRINTING, Kamloops, B.C. July 1999 --- Substitute Instructor, Thompson Rivers University (formerly UCC - University College of the Cariboo), ACCESS CENTRE, Kamloops, B.C., www.tru.ca 1998 - 2000 --- Owner/Artist/Designer, NOW ART GRAPHIC DESIGNS, Kamloops, B.C. 1994 - 1996 --- Manager, Tabs Christian Supply Store and Office Centre (gift/book/office supplies) Kamloops, B.C. REFERENCES Laura Fleck, Administrator, Red Rocket Graphics - (705)645-7911 Joan Emery, Administrator, Georgian Cliffs - (705)366-2517 Note: Reference letter from owner of Panda Computer Training included with this resume. LICENCES Valid Ontario Driver’s Licence